Privacy Policy

This Privacy Policy explains how Soil Savour (“Soil Savour”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website soilsavour.com (the “Site”), purchase our products, or interact with any of our services (the “Services”).

By accessing or using our Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site and Services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational changes, legal requirements, or improvements to our practices. When updated, we will revise the “Last Updated” date at the top of this page. Continued use of our Site means you accept these changes.

Information We Collect

We collect information to operate efficiently, deliver your orders, and improve your experience.

1. Information You Provide Directly

We may collect personal details when you:

  • Create an account
  • Place an order
  • Request customer support
  • Contact us via email, phone, or forms
  • Subscribe to newsletters or promotions

This may include:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (handled securely through third-party processors)
  • Any other information voluntarily submitted
2. Information Collected Automatically

When you visit our Site or use our Services, we may automatically collect:

  • Device and browser type
  • IP address
  • Pages visited and time spent
  • Click patterns and navigation pathways
  • Cookies and similar tracking technologies
  • Location (approximate)

These insights help us optimize user experience and website performance.

3. Information from Third Parties

We may receive data from trusted partners who support our operations, including:

  • E-commerce and hosting platforms
  • Payment processors
  • Logistics and shipping partners
  • Marketing and analytics tools
  • Verification and fraud-prevention services

How We Use Your Information

We use your information to:

  • Process, manage, and deliver orders
  • Create and manage your account
  • Communicate order updates and customer support responses
  • Improve Site performance, functionality, and user experience
  • Personalize browsing and product recommendations
  • Send marketing communications (only with your consent)
  • Detect, prevent, and investigate fraudulent activities
  • Comply with legal and regulatory obligations

Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Keep the Site functional and secure
  • Remember your preferences
  • Analyze traffic and performance
  • Support marketing, retargeting, and product recommendations

You can disable cookies in your browser settings, but doing so may limit certain features or functionalities.

How We Share Your Information

We may share your personal information with:

1. Service Providers

Trusted third parties that support our operations, such as:

  • Payment gateways
  • Shipping partners
  • Product testing facilities
  • IT and hosting providers
  • Marketing, analytics, and advertising partners
2. Legal Authorities

If required to comply with a lawful request.

3. Business Transfers

If Soil Savour or Gulf International undergoes a merger, acquisition, or asset transfer.

Important Note:

We do not sell your personal information or share sensitive information for targeted advertising without your consent.

User-Generated Content

If you submit reviews, testimonials, or comments on our Site or social media pages, they may become publicly visible.
Please avoid sharing sensitive information through public posts.

Third-Party Links

Our Site may contain links to external websites. We do not control these platforms and are not responsible for their privacy practices. We encourage you to review their respective privacy policies.

Children’s Privacy

Soil Savour does not knowingly collect personal information from children under the age of 16. If you believe a minor has provided us with personal data, please contact us so we can remove it.

How We Protect Your Data

We follow industry-standard security practices, including:

  • SSL encryption
  • Secure payment gateways
  • Restricted access
  • Regular audits
  • Firewalls and malware protection

While we work hard to protect your data, no online system is entirely risk-free. We encourage users to exercise caution when sharing personal information online.

Data Retention

We retain your data for as long as necessary to:

  • Fulfill orders
  • Provide ongoing Services
  • Resolve disputes
  • Meet legal and regulatory obligations
  • Maintain business records

You may request deletion of your data where applicable.

Your Right

Depending on your region, you may have the right to:

  • Access the personal data we hold about you
  • Request deletion of your information
  • Correct inaccurate or incomplete data
  • Restrict how your data is used
  • Withdraw consent at any time
  • Request portability of your information
  • Opt-out of marketing communications
  • Appeal decisions regarding refusal of a request

You may exercise these rights by contacting us using the details below.
Verification may be required for security purposes.Request may take 14 working days

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Soil Savour Support Team
Email: info@soilsavour.com
Phone: (+92) 312-088-1565 | (+92) 335-455-5407
Address: V-346, Ganj Mandi, Rawalpindi, Pakistan
Website: https://soilsavour.com